No matter what stage you are at in your transition to civilian life, we’re confident that one of our Career Coaches could help you.

We believe that key to a successful transition is good friends, good networks and good luck. Our Career Coaches provide just that and work with you on an individual basis to provide support tailored to your needs. All contact can be carried out over the phone or by email, so no need to take time out of your week to arrange meetings. This also means that we can put you in contact with the best Career Coach, suited to your career goals no matter where they are in the country.

Good Friends

Everyone needs good friends in their transition, and working with a Hire a Hero Career Coach puts you in touch with people who are genuinely interested in what’s best for you and your career.

Good Networks

Our Career Coaches open doors to opportunities and can help you to explore new options that you may have never considered before.

Good Luck

The transition is all about making your own luck, by working hard to achieve your goals. By working with a Hire a Hero Career Coach, you’ll explore more opportunities, think outside the box and increase your chances of a successful transition. Hire a Hero and our Career Coaches do all we can to increase your luck.

Whether you’re still serving and looking to gain some insight to what Civvy Street is like, or already made the transition and looking to explore more career opportunities in civilian life then get in touch and begin working with a Hire a Hero Career Coach:


As someone who has served in our Armed Forces you stand out for a number of reasons to civilian employers.

Quite often, we hear of service leavers and veterans thinking that they stand out for negative reasons but at Hire a Hero, we and our job board employers believe that you stand out for all the right reasons. Knowing what makes you different from other candidates could be the key to civilian employment success, as you’ll know how best to market and sell yourself.

Here are some of the things that we believe make you stand out to Civvy Street employers. It’s important to not only understand how these fit with you as an individual and to your experience, but also to be able to give real-life examples to a civilian employer of you utilising these skills to be benefit of your employer.

Teamwork and Leadership

As someone who has served, you’re very used to working as park of a team in a variety of situations. Not only that, no matter what your rank in the military, you also possess leadership skills. Both of these are really valuable and giving your best examples of both will really help you to demonstrate to civilian employers that you can not only work effectively as part of a team, but also on your own and taking ownership of a team.

Specialist Skills

What’s really important when thinking about specialist skills is how you explain and translate these to civilian employers. Often it can be difficult to translate specialist military experience and roles in to civilian speak, but a Hire a Hero Career Coach can help you do this. Sometimes words or phrases you use may not seem like military speak, but to a civilian they don’t portray well enough the specialist skills you have. If you’re unsure, have a civilian family member or your Hire a Hero Career Coach look over your CV. This is a really effective way to ensure that, if the person who receives your CV has no military experience they still understand how highly skilled and qualified you are.

Transferable Skills

With military experience comes a number of transferable skills. Often these may not stand out to you as they come naturally and you use them day to day but things like precise communication, impeccable execution, accountability as an individual and working under pressure and in stressful situations and environments. Again tell the employer about these skills and give real-life examples of them in use to impress.

Enthusiasm and Drive

Civilian employers, like all employers like employees to be driven and enthusiastic. By having dedication in your military career and being passionate about your experience from this will show your drive and enthusiasm. Though you may be daunted by the transition, express your desire and motivation to succeed in your new civilian life and career. You can show your enthusiasm in a number of ways, but a key way to do so is to know the business you are applying to work for. Having done your research and being knowledgeable demonstrates a keen interest in the company and being part of it.

If you’re unsure what makes you stand out as an individual them a Hire a Hero Career Coach can help. Find out more: Work with a Hire a Hero Career Coach, and contact our office team to get involved:, 01495 366670.



The Hire a Hero Career Coaching Scheme supports all ex-military personnel. From one day to a full service, redundancy, medical or voluntary discharge, we aim to support all ex-military personnel to make the transition from service to civilian life. 

Our Career Coaches provide vital support to those who have served and it is one of the most rewarding ways to support Hire a Hero and our service leavers and veterans. 

Why become a Career Coach with Hire a Hero?  

Working with a Career Coach gives ex-military personnel an individual point of contact on the other side of the fence as well as regular and reliant support. The time moving between military and civilian life can raise a number of issues for members of the armed forces. This can lead to uncertainty, vulnerability and beginning on a downward spiral. 

Becoming a Career Coach with Hire a Hero means that you are an important and integral part of preventing this downward spiral for the ex-military personnel you support. The relationship is on-going and is only closed when the service leaver is fully settled in civilian life. 

You have a direct impact on making the transition from service to civilian life a positive experience for those who have served and all from just giving a couple of hours a week. 

You don’t even need to meet face to face! Infact almost all of our Career Coaching relationships are carried out over the phone or by email. 

Could you be a Hire a Hero Career Coach?  

Hire a Hero will equip you with all the skills you need to make the Career Coaching relationships a success at our one day training course. You’ll also have the on-going support of the team. 

We hear from many individuals that they don’t feel qualified enough for the role, but you’d be surprised by how much civilian insight and knowledge you have. 

Many Career Coaches have a military background and their own transition story to share but this isn’t a necessity. Civilian experience is just as important in helping service leavers to adapt to life and employment on Civvy Street. 

More information . . . . 

Find out more or be kept up to date with future training session by getting in touch with our Military Liaison Officer: 

Telephone interview are a common screening tool and an opportunity for the employer to get to know you before inviting you in for an interview.

Interviewing in this way is cost effective for companies and while it may be nerve-wracking, it’s a really great opportunity for you to make a good impression and also a good experience of a different type of interview.

If you’re preparing for a telephone interview, take a look at our tips for success:

          Schedule and confirm – Once you’ve sent your CV, expect a call at any time from the employer. When picking up the phone be professional no matter who you think may be calling. When you’ve received the call, schedule your interview time and before the call ends, verify the information to ensure you know when your interview is taking place.

          Preparation – It’s just as important to prepare for a telephone interview as it is for a face-to-face. As you would with any other interview, research the company and be prepared for those ‘typical’ interview questions. Don’t forget that if you’re applying for a position through Hire a Hero then there may be individual support available for your telephone interview. Speak to your Career Coach.

          Interview day – Set the scene on the day. Have a quiet space where there will be no interruptions and that you feel comfortable in. Some people like to wear their formal interview clothes for a phone interview as this helps them to get in the right head space. You may wish to have some prompts in front of you such as your CV or any notes you made about the company. Ensure these are ready in advance and have your space set out and ready for your telephone interview in advance.

          The call – be confident, friendly and approachable. Make the employer want to know more and want to meet you face to face. Show an interest in the position and let the company know that you’re the candidate they’re looking for by knowing your CV, how you fit and what you can bring the business.

          Close the call and next steps – Ask a question if you have one at the end and manage your own expectations by asking when you are likely to hear back regarding the outcome of your interview. This means that you won’t be waiting, unknowingly by the phone.

Our Career Coaches provide fantastic support for those undertaking interviews on Civvy Street. Find out more about working with them by contacting our Military Liaison Officer:

As a charity, Hire a Hero rely heavily on our volunteers and dedicated supporters, who we can never thank enough for all the work they do. There are so many ways you can get involved in supporting Hire a Hero too:

Advertise a vacancy

Our job board is one of our most visited website pages and we receive a lot of applications for the vacancies we post on there. You can advertise for free on our job board and reach a huge amount of service leavers and veterans seeking employment. It’s simple to do and a great way to support those who have served. Not only they will benefit, you will too. Speak to our Development Officer:

Become a Career Coach

Our Career Coaches are a key way in which we support our service leavers and veterans. As a small team, they allow us to support more individuals and also provide lots of expertise and networks to those they work with. To become a Career Coach all you have to do is attend our one day training course. Find out more from our Military Liaison Officer:


Hire a Hero are self-funded charity, every bit of fundraising is really important to us and allows us to keep serving those who served us. From 5k runs to marathons and sky diving, whatever idea you have to challenge yourself you can raise funds for Hire a Hero while you do so. Take a look at our website for more info: FUNDRAISE FOR HIRE A HERO or contact the office team:

Share your networks

We really believe that the key to a successful transition is good friends, good networks and some good luck. We aim to help with all of the above. Over 60% of jobs are found through networking and we are always aiming to grow our contacts and friends for the benefit of our service leavers and veterans. If you don’t have the time to Career Coach but still want to help, sharing your expertise and network can often be all someone needs to get them on track in their transition. Contact out Military Liaison Officer to chat:

Interviews can vary greatly from company to company so it can be difficult to know what to expect, particularly if you’ve only recently left the military and are experience a civilian interview for the first time. An interview could be made up of just one stage, others can be made up to three and maybe even more.


A telephone interview will usually be the your first contact (other than maybe emails) with the employers and is the beginning of the interview process. A telephone interview will be pre-scheduled, giving you time to prepare.


This is the most traditional type of interview and in most cases will be the type of interview you will face to get the job. You can get a lot more from a face-to-face interview than from a telephone interview as you meet the recruiter personally and can impress them in a number of ways such as how well you are dressed, your mannerisms or facial expressions.

Assessment Centre 

An assessment centre is a structured interview often with other candidates and can last a whole day with some employers. You will be given tasks and exercises to complete some of which may be within a group and others on your own. An assessment centre interview allows an employers to see more of you and how you interact. It is also a great opportunity for you to show off your transferable skill sets.


It is quite common now to be asked to do a presentation as part of your interview. This is usually quite short and on a topic relating to the company. Presentations can be done with or without PowerPoint depending on what the employers as for and the facilities available during interview. A presentation shows more of your skills sets such as research and being able to speak to and engage an audience.


Psychometric testing is becoming more common and can feel difficult to prepare for. This type of testing focuses on who you are as a person and your personality. This usually takes the form of a questionnaire with no right and wrong answers, instead looking at how you answer. You can’t really pass or fail however you should keep in mind what the employer is looking for.


Roleplay is just what you think. You will act out a scenario with a member of the employers team. Roleplay lets the employer see how you interact and if you react appropriately to a situation. It is also a situation where you have little control and have to think on your toes.

If you’re preparing for an interview, unsure what to expect and looking for support in preparing then a Hire a Hero Career Coach could help. Get in touch:


As many ex-military personnel will know, having military experience doesn’t guarantee you a job on Civvy Street but what is does is give you an edge that other candidates don’t have.

Your military experience is extremely valuable to an employer who can see and understand how it fits in to their workplace and how your experience will benefit their business. It is up to you to show how your military experience fits their civilian needs.


One of the toughest challenges can be to translate your military experience particularly on to your CV. The easiest way to do this is to find out what a civilian would understand as your military term. Many acronyms and phrases are used within the military which frankly don’t make sense to someone with no experience of or connection to the military.

Make your CV readable to a civilian audience and to know you’ve got it right, ask a civilian friend ro family member to have a look.


Those within the military often have a stigma placed upon them that they are ‘damaged’ due to their service when at Hire a Hero we know that in fact only 8% of personnel are discharged from the military on medical grounds. While of course there are those who have been impacted by their time in the military with conditions such as PTSD or physical injuries these are not individuals who are not currently or will not be capable of fully re-integrating in to civilian life and employment with the right support.

Don’t allow yourself to feel or be stigmatised by your military career. Show how much you have to offer.


You’ll potentially face some tough competition as you search for employment in civilian life and this is when your transferable military skills can really make you stand out from the crowd. Do what you can to emphasis important transferable skills this are key to civilian employers.

If you’re struggling to see how your skills transfer across, find out more about a Hire a Hero Career Coach.


Never doubt that what you have gained from your military experience is much sought after by employers and that they will see this with a CV adapted to suit the role you are applying for within their business.

Find out more about how Hire a Hero can support you as you market yourself to civilian employers: What we do and how we do it.

Have you worked with a Career Coach?

Perhaps it is something which you tried and it didn’t work for you? Or maybe it isn’t something you never thought of getting involved with?

Either way working with a Hire a Hero Career Coach can increase your chances of employment by six!


The goal of a Career Coach through Hire a Hero is to support you as you make the transition or seek new employment in civilian life. This will allow you to make informed decisions on your career development. Career Coaches can provide direction, improved self-confidence, perspective, connections and general guidance and not only that, all of the above can be conducted on the phone, via email or Skype.


The Career Coaching you are used to may require scheduling frequent face-to-face meetings. While this is a technique that works for some, times have moved on and for others it can take time out from the employment search and schedule you may be working to. The disadvantages of this could also be that you work with a Career Coach not due to expertise or insights but just because they are locationally suitable.

Given our remote Career Coaching, Hire a Hero are able to match you with one of our highly trained, volunteer Career Coaches based on your individual needs and wants. Need an insight to a specific sector? We will endeavour to match you to a Career Coach best placed to share that knowledge. Want to gain a better understanding of how to adapt your CV and prepare for interview? We can link you with someone with experience.


Working over the phone, via email or on Skype with a Career Coach has a number of benefits. It means that the relationship is more easily managed, doesn’t take hours out of your day and is cost-effective for all involved. It also allows you to build the rapport quicker, get things moving and do so in a safe and comfortable environment.

Some find that Career Coaching using the Hire a Hero technique allows you to remain more focused with less distraction during sessions. Through remote means of contact you are required to actively listen and constantly engage in the conversation. This can be very helpful in prompting you to address the issues at hand and move forward.


If you are interested in finding out more or working with a HIRE A HERO CAREER COACH then get in touch with a member of the team:, 01495 761084.

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