Many companies today are using social media to advertise positions and find new employees. Using social media effectively in a professional manner should be a key part of your search for employment.

Social media profiles give you the opportunity to advertise yourself to potential employers, but they also serve as a space where employers can find out more about you. Being conscious of what you post online is really important and particularly if you’re seeking employment, you should be using social media channels with a professional head on.


LinkedIn is one of the most valuable social networking tools if you’re searching for employment. LinkedIn provides an online professional network of employers where you can approach individuals directly and likewise they can get in touch with you. If you’re on LinkedIn then make sure you’re profile is up to date with all experience, career information and transferable skill sets. Think of LinkedIn as an online CV which employers across the country can access at any time. Your profile can also include endorsements from previous employers so the more you can network and connect with people the more your connections will grow.


Many people now use Twitter in a professional manner, having short conversations and sharing information. It’s very easy to be informal on Twitter given its nature however always remain professional if your profile is open to the public. Twitter gives you the opportunity to follow companies to keep up to date with what they’re doing, which is really useful particularly if you have an interview coming up and want to know all the latest information. Your bio on Twitter can even include a link to your professional LinkedIn profile which gives people the opportunity to find out more about you, your skills and expertise.


Facebook is still one of the largest social media networks and while predominantly set up and used to connect with friends and family, it is increasingly becoming a platform which can be used more professionally. As with Twitter, Facebook is largely informal but don’t get caught up in this, particularly if you have a profile which is open to the public. Generally, Facebook is the least friendly social media platform to openly network but again offers a great opportunity to find out more about companies you apply for vacancies with.

If you’re not using social media as a mean to find employment then you should keep the following in mind:

  • Is your personal profile private? Are you sure? Check the privacy settings of your profiles to ensure that, even if they are personal they don’t portray you in a bad light.
  • Many employers now have a look at online profiles to find out more about candidates. Have a think about how you’re portraying yourself in a professional and personal sense.

If you are looking for support with networking and finding employment then a Hire a Hero Career Coach could help. Find out more: Work with a Hire a Hero Career Coach or get in touch with our Military Liaison Officer, Jinty:, 01495 366670.

Hire a Hero have teamed up with Veterans Next Step to bring you all the benefits associated with their membership.

Veterans Next Step are a dedicated team of ex-military personnel with a passion of making the transition into civilian life as easy and rewarding as it should be. After creating your own personal profile, you become a member, have access to their job board and will receive notifications of the latest vacancies and training opportunities best suited to you.

By working in partnership with Hire a Hero, Veterans Next Step are offering a free 12 month membership who sign up using our unique code: VNS18.

Find out more about Veterans Next Step by visiting their website. Details below:


It’s that time of year again! Applications are now open for the Farmfoods Management Development Programme, perhaps a career you’ve never considered but one you really should! 

Hire a Hero works in partnership with nationwide retailer Farmfoods as they recruit to fill positions on their Management Development Programme (MDP). 

We are now in our third year of working exclusively to promote the position to and support those who have served through the various stages of the programme. 


The 12 month programme will allow you to experience almost every part of the business. You will have all of the support and training you need to fulfil this demanding job, requiring excellent organisational skills and an ability to work efficiently. 

After nine months you will have acquired the necessary knowledge and management skills to enable you to take on the challenge of running one of the Farmfoods branches. This, the climax of the year, will see you running your own business for three months, managing a team of up to 40 people. 

You will have to draw on all of the knowledge and experience gained to date as well as your transferable skills from the military to work effectively, adopting a positive attitude as you motivate your team to overcome the daily challenges of running a successful business. 

Once you have this experience successfully under your belt you will be equipped with the necessary skills, knowledge and management experience to take on a permanent role managing a branch and at your final review & sign off meeting towards the end of the programme you will discuss opportunities for progressing your career with Farmfoods. 

Whether for you that means into larger branches, multi-site management, training, distribution, administration, commercial or any of the many other opportunities within Farmfoods you can be sure that the skills you have gained during your training will leave you well equipped to succeed. There really is a wealth of opportunities available by taking part in the MDP. 


APPLY – Your application should be your CV – demonstrating all you have to offer and your covering letter – explaining why you are the ideal candidate. 

CONTACT – Initially you will be contacted by a member of the Hire a Hero team to discuss your application during which time you will be offered the support of one of our individualised Career Coaches for ongoing support while you wait for your application to be processed. Your application will then be forwarded to the Farmfoods recruitment team. 

PREP – Ongoing support will be provided by your group career coach at all stages of interview with Farmfoods. 

INTERVIEW – Farmfoods MDP is a three stage interview process. This involves: a phone interview, a group assessment centre and an individual face-to-face interview. Preparation for all of the above will be provided by specialist Hire a Hero Career Coaches and supported by the Farmfoods MDP team. 

If you wish to discuss in more detail please contact a member of the Hire a Hero team:, 01495 366670. 

Find out more about the programme and APPLY NOW.

Application close date: 31st January 2018 

Telephone interview are a common screening tool and an opportunity for the employer to get to know you before inviting you in for an interview.

Interviewing in this way is cost effective for companies and while it may be nerve-wracking, it’s a really great opportunity for you to make a good impression and also a good experience of a different type of interview.

If you’re preparing for a telephone interview, take a look at our tips for success:

          Schedule and confirm – Once you’ve sent your CV, expect a call at any time from the employer. When picking up the phone be professional no matter who you think may be calling. When you’ve received the call, schedule your interview time and before the call ends, verify the information to ensure you know when your interview is taking place.

          Preparation – It’s just as important to prepare for a telephone interview as it is for a face-to-face. As you would with any other interview, research the company and be prepared for those ‘typical’ interview questions. Don’t forget that if you’re applying for a position through Hire a Hero then there may be individual support available for your telephone interview. Speak to your Career Coach.

          Interview day – Set the scene on the day. Have a quiet space where there will be no interruptions and that you feel comfortable in. Some people like to wear their formal interview clothes for a phone interview as this helps them to get in the right head space. You may wish to have some prompts in front of you such as your CV or any notes you made about the company. Ensure these are ready in advance and have your space set out and ready for your telephone interview in advance.

          The call – be confident, friendly and approachable. Make the employer want to know more and want to meet you face to face. Show an interest in the position and let the company know that you’re the candidate they’re looking for by knowing your CV, how you fit and what you can bring the business.

          Close the call and next steps – Ask a question if you have one at the end and manage your own expectations by asking when you are likely to hear back regarding the outcome of your interview. This means that you won’t be waiting, unknowingly by the phone.

Our Career Coaches provide fantastic support for those undertaking interviews on Civvy Street. Find out more about working with them by contacting our Military Liaison Officer:

As a charity, Hire a Hero rely heavily on our volunteers and dedicated supporters, who we can never thank enough for all the work they do. There are so many ways you can get involved in supporting Hire a Hero too:

Advertise a vacancy

Our job board is one of our most visited website pages and we receive a lot of applications for the vacancies we post on there. You can advertise for free on our job board and reach a huge amount of service leavers and veterans seeking employment. It’s simple to do and a great way to support those who have served. Not only they will benefit, you will too. Speak to our Development Officer:

Become a Career Coach

Our Career Coaches are a key way in which we support our service leavers and veterans. As a small team, they allow us to support more individuals and also provide lots of expertise and networks to those they work with. To become a Career Coach all you have to do is attend our one day training course. Find out more from our Military Liaison Officer:


Hire a Hero are self-funded charity, every bit of fundraising is really important to us and allows us to keep serving those who served us. From 5k runs to marathons and sky diving, whatever idea you have to challenge yourself you can raise funds for Hire a Hero while you do so. Take a look at our website for more info: FUNDRAISE FOR HIRE A HERO or contact the office team:

Share your networks

We really believe that the key to a successful transition is good friends, good networks and some good luck. We aim to help with all of the above. Over 60% of jobs are found through networking and we are always aiming to grow our contacts and friends for the benefit of our service leavers and veterans. If you don’t have the time to Career Coach but still want to help, sharing your expertise and network can often be all someone needs to get them on track in their transition. Contact out Military Liaison Officer to chat:

The Hire a Hero Career Coaching Scheme supports all ex-military personnel. From one day to a full service, redundancy, medical or voluntary discharge, we aim to support all ex-military personnel to make the transition from service to civilian life.

Why become a Career Coach with Hire a Hero? 

Working with a Career Coach gives ex-military personnel an individual point of contact on the other side of the fence as well as regular and reliant support. The time moving between military and civilian life can raise a number of issues for members of the armed forces. This can lead to uncertainty, vulnerability and beginning on a downward spiral.

Becoming a Career Coach with Hire a Hero means that you are an important and integral part of preventing this downward spiral for the ex-military personnel you support. The relationship is on-going and is only closed when the service leaver is fully settled in civilian life.

Volunteering as a Career Coach is one of the most rewarding ways to get involved with us. You have a direct impact on making the transition from service to civilian life a positive experience for those who have served.

Could you be a Hire a Hero Career Coach? 

As a Career Coach you will be required to provide support to service leavers and veterans.

You will be able to provide individual, tailored support to service leavers by using your own skills, knowledge, network and civilian life experience to offer valuable advice and guidance to ex-military personnel in their transition period.

Many Career Coaches have a military background and their own transition story to share but with or without we would love to hear from anyone who feels they may have something to offer.  Civilian experience is just as important in helping service leavers to adapt to life and employment on Civvy Street.

To join the Hire a Hero team as a Career Coach you are required to attend a one day training session where you will receive all the necessary training needed to effectively support service leavers transitioning.

Career Coaches and service leavers are carefully paired dependent on a number of factors to ensure the best match which will in turn benefit both the service leaver and the Career Coach. You will dedicate a few hours a week to supporting up to two service leavers at any one time.

How does it differ from other support programmes? 

Hire a Hero offers support to all those who have served, past, present and future and will do whatever it takes for as long as it takes. Our career coaching can also be undertaken over the phone, via email or through Skype depending on the needs of the service leaver.

More information . . . . . 

Find out more or be kept up to date with future training session by getting in touch with our Military Liaison Officer:

Hire a Hero released our latest Service Leaver Newsletter and Job Bulletin last night which included a first look at new opportunities available at BT.

BT are currently looking for individuals who can provide outstanding customer service with customers being the number one priority and at the heart of the business.

Manpower, who manages recruitment on behalf of BT customer contact centre are looking more around 1,000 members of staff to work from key locations across the UK including, Doncaster, Warrington, Newcastle, Truro, Canterbury, Glasgow, Dundee, South Shields, Middlesbrough, Birmingham, Stoke, Leicester, Enniskillen, Belfast and Accrington.

The role will involve receiving inbound calls or making outbound calls and speaking with existing or new BT customers. You will be responsible for resolving issues regarding accounts as well as ensuring customers receive the best service, feel valued and remain as BT customers while promoting new and additional products.

BT are looking for individuals who can build strong and trusting relationships, have great problem solving skills and give customers the confidence to ask questions and feel they are receiving the best products and service from BT. As a BT point of contact you will be tenacious, self-driven, persuasive, highly motivated and a strong team player. Ex-military personnel possess a lot of the necessary transferable skills to meet the requirements for this role.

So what are the benefits? You will be earning a competitive salary as well as having the opportunity to boost earnings with a realistic on target earning bonus scheme. As well as this you will always be involved in personal development through BT’s Training and Development Programme which includes NVQ qualifications and leadership training.

If you wish to apply for this role you can do so by contact the national recruitment centre on 0191 227 5900 or emailing your CV to:

Pontypool-based charity Hire a Hero has launched a new website aimed at providing improved information and support for Armed Forces personnel embarking on a new life away from the military.

The new website,, brings together information for service leavers and their families, along with those seeking to support the charity. This includes brand new content on the Hire a Hero mentoring scheme along with material on the Corporate Covenant, the opportunity for businesses to pledge their support to the Armed Forces Community.

Like the charity’s Facebook and Twitter (@hireaherouk), the website also features a fresh new design, simplified navigation and improved usability. A new jobs board enables service leavers to find, view and apply for positions more easily. The donating online function is now a cleaner and easier process for supporters. Supporters are also able to keep up to date with key events and fundraisers thanks to the new ‘Events’ section along with a revamped blog.

Gerry Hill MBE QGM + Bar, Chief Executive Officer, said: “As Hire a Hero goes from strength to strength, with more and more service leavers coming to us for help and with businesses and volunteers pledging their support it is key that the charity has a platform to cope with this demand.”

Since establishing on Mamhilad Industrial Park in March 2013 nearly 100 ex-military personnel from across the UK have come forward seeking help and advice on employment, training, housing and injured support.

“Thanks to Martin Lewis of NCPI Solutions,” Hill continues, “I am happy to say that we have a website that will enable the charity to become the one-stop shop for service leavers looking for support through transition that we aspire to be.”

With cut-backs taking effect on those from the Army, Navy and Royal Air Force, statistics suggesting that as many as 70 per cent could be without a job 12 months on from leaving, the need for the work of Hire a Hero is as prevalent as ever.

“Later this month we see those applicants from the third tranche of redundancies leave the forces,” explains Hill, “it is Hire a Hero’s belief that thanks to our new website we are well placed to assist those seeking help.

“Hire a Hero aims to do whatever it takes for as long as it takes, with our new online platform we can now reach out to those requiring our help and fulfill our ambition to serve those who served us.”

For press enquires please contact Thomas Cummings, 07846441184, or email

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