Job Title: Customer Service Role

Location: Port Talbot

Job Start Date: ASAP

Job Salary: £8.72ph

Outline of Business/Company:
Ministry of Furniture is the furniture business that emerged from Remploy Furniture, and is an awardee on the NPS framework for Wales. Quality & Fit for Purpose Ministry of Furniture source, evaluate and bring together products that are fit for purpose in the rigours of the modern day learning and working environments.

General Description:
We have a permanent job position available, based in our office in Port Talbot. You would be working on our sales desk as a part of a team dealing with customers. The role will also involve providing quotes to customers across our specialisms including furniture, graphics, signage, and people.

Key Responsibilities:
Taking incoming calls and emails. Providing quotes to customers and then following them up. Dealing with queries and resolving complaints.

Experience:
Full training would be provided, however any experience working in a customer service role would be an advantage.

Key Skills:
Great customer service. Strong verbal, and written communication skills, Ability to use own initiative.

Essential Criteria:
Someone who wants to learn new skills