Big on service
This isn’t just sitting at a till, and it definitely isn’t moving boxes - this is a customer service business with a big difference. From house movers, to growing families, to entrepreneurs and our in store business communities looking to store their stock. Or even collectors looking to store the weird and the wonderful, it’s often the biggest moments in life that bring people to Big Yellow. We understand that these events can be a bit stressful and that’s why we work hard to understand our customer’s requirements and give them the best service possible.

Personality before experience
We think brilliant customer service starts with a warm and friendly personality, which is what we look for when recruiting.
Experience is great, but we can teach you the skills you need and we are committed to helping you reach your potential through training and development programs. So just bring your great personality – after all we’re hiring you, not your CV.

Big on you
Having brilliant staff is really important, so we make sure we look after everyone that works for us.
With plenty of perks including days off on your birthday, real time off at Christmas plus rewards vouchers for good work, you’ll always feel valued. We also encourage our staff to get involved with our charity partners and our Big Yellow Foundation so you can do good, and feel good, when you come to work with us

Are you a people person looking to make a real difference? Do you get genuine job satisfaction from helping others? At Big Yellow, our employees are the face and heart of our business. When customers visit a store, their experience starts with YOU! It’s crucial that you’ll have the eagerness to be warm and welcoming, making them feel looked after as soon as they walk in the door. We like to think of ourselves as ‘people people’, so if a customer looks like they want a cup of tea, get the kettle on!

Using your brilliant people skills, you’ll determine what our customers’ situation is and provide the relevant solutions and support they need. Whether it be; putting your cracking sales skills to use by promoting our products or using your initiative to ensure services and standards are well maintained. With full training provided right from the start, once you step through our door you will be fully supported in your career.

Big on Culture

Nurturing the right company culture has been a key focus for us at Big Yellow since we opened 20 years ago. Our belief is simple: a business will only succeed if it has a fully motivated and engaged team. From the beginning, we have always aimed to create a culture which is accessible, apolitical, non-hierarchical and socially responsible. Additionally and very importantly, we have worked hard to be a fun and enjoyable place to work, which also offers our employees opportunities for personal development, training and volunteering.

For more information or to apply for a role please use the link below.