Job Title: Fire Alarm Engineer x2

Location: Midlands based (Office Narborough) - Central London

Job Salary: £26,000 - £35,000 (dependent upon experience)

Outline of Business/Company
CDS – Complete Detection Systems

General Description:
To service and rectify faults on a variety of fire alarm systems, disabled refuge systems and emergency lighting systems. To help and enhance and further develop our service business and work in a professional manner both as an individual and within our team.

Key Responsibilities:
Typical daily duties include the following:

• Routine and annual servicing of systems.

• Responding to emergency breakdowns.

• Participation of the CDS engineer callout rota as directed by the Service Manager

• Liaising with Customers and Staff (Internally and externally).

• General Administrative Duties.

• Communication professionally and confidently through written and oral communication.

• Proficient use of IT to record and update Company records

• Interpret data ensuring attention to detail and accuracy.

• Ensure that workload is planned and prioritised in accordance with Company business needs.

• Present a smart and professional appearance to customers and suppliers at all times.

• Deliver flexibility in terms of working hours to meet the demands of the business.

• Utilise knowledge of fire alarm and detection system, emergency lights, disable refuge systems and access control system.

Experience:
Transferable skills & a willingness to be trained.

Key Skills:
· Attitude to Work - Have an excellent attitude and work ethic being highly motivated and able to work effectively alone.

· Communication Skills – The ability to communicate with people at all levels, providing clarity and gaining trust

· Team Skills – The ability to work with teams and individuals to ensure effective and professional working relationships are developed and maintained. Able to develop strong relationships with customers & colleagues.

· Customer Service Skills – The ability to both recognise and deliver excellent customer service, willing to go ‘the extra mile’ to provide customers with a lasting positive impression

· Problem Solving Skills – The ability to identify and resolve problems in a manner that enhances the business and complies with legislation

· IT Skills – The ability to use technology to save time and deliver a professional service

· All duties should be delivered in accordance with Company requirements and policies relating to standards, accuracy, customer service and team working.

Physical Requirements:
Due to the nature of the role all applicants will have to be physically able to perform the duties required.

Experience and Technical Skills / Professional Qualifications:
· A good understanding of BS5839 Part 1 2013, Unit 1 – Fire Detection Design. (Desirable)

· A good understanding of BS5266 Part 1 2011 – Emergency Lighting Design. (Desirable)

DBS Check Required: Yes ( We can put our candidates through DBS checks)

Working Hours: 8am to 5pm Monday to Friday

Holidays: 25 Days Annual Leave + Bank Holidays

Benefits: Vehicle / Work Place Pension / Smart Phone / Laptop Computer