Job Title: Office Scheduler / Admin Role

Location: Harrogate

Job Salary: £18,000 - £25,000 (dependent upon experience)

Outline of Business/Company:
Genex - From water hygiene, quality and treatment, to Legionella assessment and control, to energy and carbon management.

As one of the UK’s leading consultancies for expert water, energy and sustainability solutions, our highly qualified, fully licensed specialists work with a diverse range of sectors including industry, transport, housing, health, education and retail.

We’re here to help you achieve and go beyond compliance, safeguard the wellbeing of your service users, empower your teams, and innovate for a sustainable, net zero future. Efficiently and cost-effectively.

Key Responsibilities:
• Assisting with work scheduling of a team of remote engineers.

• Compiling KPI reports of works delivery / completion

• Updating portal software with job / task description and checking full delivery of specified works.

• Logging - signing in/out equipment

• Monitoring Stock Levels – chemicals and stationery

• Monitoring when equipment and kit is due calibrations – ordering spares

• Planning works – monitoring from booking in - through to invoice stage

• Creating, Saving and sending reports – including sample certificates

• Updating client portals

• Assisting with creation of Fee Proposals and Logbooks

• Assisting on electronic logbook system maintaining and creating new sites

• Taking phone calls – dealing with emails

• Managing and booking in sub contractor works

• Assisting with permits, RAMS and supply chain questionnaires.

• Assisting with LCA compliance – maintaining and updating employee training records and competency reports.

• Assisting on inductions with new engineers/staff.

• Booking hotels for engineers

Experience:
Previous Administration Experience, preferably 2 years

Key Skills:
· Attitude to Work - Have an excellent attitude and work ethic being highly motivated and able to work effectively alone under pressure to meet deadlines

· Communication Skills – The ability to communicate with people at all levels, providing clarity and gaining trust

· Team Skills – The ability to work with teams and individuals to ensure effective and professional working relationships are developed and maintained. Able to develop strong relationships with customers & colleagues.

· Customer Service Skills – The ability to both recognize and deliver excellent customer service, willing to go ‘the extra mile’ to provide customers with a lasting positive impression

· Problem Solving Skills – The ability to identify and resolve problems in a manner that enhances the business and complies with legislation

· IT Skills – The ability to use technology to save time and deliver a professional service

Physical Requirements:
Able to meet the requirement of the role