Job Vacancy: Operations Administrator

Locations: Walker Park, Blackburn, BB1 2LG

Hours of Work: Monday – Friday 37.5 hours, rotating weekly 06.00 – 14.00 / 14.00 – 22.00

Salary: Starting from £9.76 per hour

ABOUT US
Staci are fulfilment specialists offering expert multichannel logistics solutions: marketing and POS fulfilment, e-commerce and spare parts logistics. We are incredibly proud to have a diverse client portfolio with a host of the world’s leading and best loved brands and retailers across Europe & the US. With over 2000 employees worldwide and more than 450 in the UK, we’re big and diverse enough to offer you great development and an exciting career, but small enough to know and care about Team Members as individuals. If you are ambitious and talented and want to work in an environment where that won’t go unnoticed then please read on.

JOB PURPOSE
Provide the administration support to ensure the effective running of the operation. To provide management information / reports to the section manager. To communicate and be an effective part of the team.

PERSON SPECIFICATION
Conscientious, hardworking, trustworthy and accurate individual who can work to timed deadlines. Must have a logical approach and have the ability to both understand the operational requirements and the priorities on any given day and organise work load accordingly. This is a busy and challenging role the candidate will have a positive and flexible attitude with a willingness to accept responsibility.

KEY CHALLENGES
• Support of the department. • Ensure all issues are resolved correctly and within agreed timescales. • Changeable priorities • Ability to act at speed.

KEY RESPONSIBILITIES
· Carrying out the daily picking allocations in line with the site pick waves.

· Identifying any unpickable orders and following through either by liaising with goods in for goods awaiting putaway or raising internal transfer orders.

· Confirming WMS transactions as instructed i.e. putaway and picking.

· Organise and provide quotes for dedicated transport. Liaison with delivering drivers

· Supporting with administration updating traffic calendar and scanning delivery paperwork.

· Controlling and releasing adhoc receipts in line with operational throughput capabilities.

· Query management from Operations and client services in relation to unpicked orders.

· Run inbound reports and flag any receipts that are close to SLA time limit.

· Communicate with section managers over any issues.

· Deal with WMS issues.

· Cover main administration duties that support the allocation of customer orders in the absence of colleague at opposite site.

· General data input.

· Maintain a safe working environment, observing health and safety procedures at all times. Ensure that the work area is kept clean and free from hazards and waste at all times.

· Undertake other duties as required in order to support the business in achieving excellence for all customers.

CRITICAL SKILLS
· High level of interpersonal skills (must be a good communicator, oral and written)

· Possesses exceptional organisational abilities (multi-task handling and prioritising being key)

· Self motivated

· Ability to create reports and manipulate date in Excel

· High energy level and a results driven approach

· Ability to use Staci systems to conduct duties

· Common sense approach with an aptitude for detail

STACI BENEFITS
· 33 days holiday (including bank holidays) plus the opportunity to buy / carry over an additional 5 days (terms apply)

· Contributory pension scheme

· Annual & Quarterly bonus scheme

· Cycle2Work Scheme

· Sick Pay Scheme