Job Vacancy: Operations Manager

Locations: Staci 7, Blackburn

Hours of Work: Monday – Friday 37.5 hours per week, 09:00 – 17:30

Job Start Date: Early June 2022

Job Salary: Ranging from £40k to £45k pa (dependant on experience)

Staci are fulfilment specialists offering expert multichannel logistics solutions: marketing and POS fulfilment, e-commerce and spare parts logistics. We are incredibly proud to have a diverse client portfolio with a host of the world's leading and best loved brands and retailers across Europe & the US. With over 2000 employees worldwide and more than 450 in the UK, we’re big and diverse enough to offer you great development and an exciting career, but small enough to know and care about Team Members as individuals. If you are ambitious and talented and want to work in an environment where that won’t go unnoticed then please read on.

Effective management of warehouse in respect of operational personnel, costs, processes and service delivery.

Dynamic, highly motivated and results oriented individual. A charismatic leader able to motivate those around him/her, creating exceptional team spirit. Able to work under pressure while seeking out added value and managing change in pursuit of continual improvement.

Key challenges:
▪ Build a strong management team.

▪ General process compliance.

▪ Operate within a financial budget.

▪ Seamless new client integration.

Key responsibilities:
● Effective leadership of the site operations team.

● Manage resources to achieve agreed service level within Operations budget.

● Achievement of pre agreed KPIs.

● Management of all H&S practices on site (supported by H&S Manager).

● Delivery of a plan of continual improvement.

● Training & development of site resources.

● Client interface as required.

● Compliance to agreed operating processes.

● Attendance at cross functional meetings.

● Cooperate with other Operations departments to achieve goals.

Essential Leadership Competencies:
● Effective leadership. An understanding of basic employment law and good leadership practices. A qualification such as ILM is advantageous. ‘Manages with empathy, integrity & respect’.

● Financially astute. Understands the different costs of operating a warehouse and is aware of factors influencing EBITDA. ‘Balances service with cost of delivery’’

● Operational and strategic planning. Has great control of the day to day whilst making progress towards a 1-3 year year plan for improvement. ‘Makes confident, proactive & consultative decisions based on data’’

● Excellent communicator. Able to communicate verbally and in written format with Team Members, Senior Managers and Clients. ‘Adapts communication to the needs of their varying audiences ’

● Results focused. Consistently achieves the goals of the site through excellent delegation, managing by objectives and clearly defined roles, responsibilities and standards. ‘Sets themselves and others high goals and works doggedly to achieve them’

● Team player. Understand the overall goals of Staci and supports other departments to ensure we succeed together. ‘Passes on the baton to others with care’

Essential Functional Competencies:
● H&S. A broad understanding of all H&S requirements within Warehousing. Ideally Nebosh qualified.

● Stock management. Understands the inventory process and can identify risk areas relating to stock management.

● WMS. Has worked with several WMS and ideally has experience of enhancing the functionality of a WMS to bespoke needs.

● Warehouse Layout. Understands how to maximise space utilisation within a warehouse to optimise its capacity and efficiency.

● Continuous Improvement. Can identify waste in processes, identify potential points of failure and can lead a cross functional team in problem solving. Maybe Six Sigma qualified.

Staci Benefits:
● 33 days holiday (including bank holidays) plus the opportunity to buy/carry over an additional 5 days (terms apply)

● Contributory pension scheme

● Annual & Quarterly Bonus Scheme

● Cycle2Work Scheme

● Sick Pay Scheme