Role: Shift Lead

Location: Hoyland Road, Sheffield S3 8AB

Job Salary: £12 per hour

Outline of Business/Company
Fancy delivers grocery store items across the city in under 30 mins. Customers place an order via the app and then our warehouse associates pick and pack the order and hand it over to one of our drivers to deliver! We’re growing fast and looking for more people to join our great team.

General Description

Location: Close to city centre

Schedule: Full-time

Salary: £12 hourly rate

Hours: Shifts available between 11am-2am (7 days a week)

Key Responsibilities
As well as working with the Warehouse Associates in their day-to-day duties, Shift Leads will be responsible for running and managing each shift in the absence of either a Warehouse Manager or a City Manager. You will be responsible for opening the warehouse at the start of your shift and locking up the warehouse at the end. Responsibilities will include:

Receiving and Putaway
· Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolve discrepancies when they do not match

· Put away product to inventory locations

Picking and Packing
· Pick and pack items on a per order basis for dispatch to customers

· Ability to ensure accuracy of items picked/packed

· Properly stage orders in assigned locations

Warehouse Organization and Standards
· Clean and organize warehouse

· Conduct cycle counts to identify loss and improve in-stock position

· Re-shelve cancelled orders promptly

· Manage waste and spoilage through strict compliance with ‘FIFO’ practices (First In, First Out)

· Ensure the Standards of Conduct policy is followed to provide a safe and inclusive work environment

Customer Service
· Contact customer for substituted or out-of-stock items

· Amend order contents per confirmation of substitution

Driver Management
· Monitoring driver performance

· Experience working in a restaurant, retail or warehouse environment

· General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google G-Suite)

Key Skills:
· Strong work ethic, punctual, responsible and honest

· Must thrive in high-stress environments

· Effective communication skills

· Team oriented, works with and responds well to others

· Positive attitude, helpful and respectful

· Organized

· Work with a fluid schedule and available during peak hours (5pm - 12am)

Physical Requirements:
· Some lifting of stock will be required

· Candidates must be able to transport deliveries of stock from the pallet to the shelving unit

· Filling fridges with drinks, bottles, packets of ice

· Re-stocking shelves

· Heavy items may include: soda bottles, boxes of pet food, boxes of fabric softener/laundry detergent, boxes of cans, boxes of beer, boxes of wine

Experience and Technical Skills / Professional Qualifications:
· Warehouse experience is a bonus

· Health and safety training is a bonus

· Training will be delivered on site

Essential Criteria:
· An great attitude to get involved in an exciting new start up and a willingness to learn!