Online Skills & Courses

Computer Basics/Skills
Microsoft Excel 2010
Microsoft Excel 2013
Microsoft Excel 2016
Microsoft Excel 1
Microsoft Excel 2
Microsoft Excel 3
Microsoft PowerPoint 2016
Microsoft PowerPoint 2010

Scheduling
Avoiding scheduling pitfalls
Pro-tip: how to schedule and coordinate for efficiency

Data Entry
Data entry fundamentals
Data management
Becoming data efficient

Teaching
Tips and resources for instructor-led training

Customer Service
How may I help you? Creating positive first impressions
Developing the customer service skills everyone needs
Delivering a world-class customer experience
Resolving complaints: a customer service toolkit
Deliver an amazing customer service experience
Great customer service begins with creative problem solving

Communication
The true art of listening
Getting interpersonal: communication skills
Improve your business writing
Upgrade your communications toolbelt
Phone skills for everyone
Active listening: a communication guide
Customer salutations: a how-to guide
Check the numbers: ensuring accounting accuracy

Timeliness/multi-tasking
Improving your time management
Maximum productivity
Be productive
Time management 101
Time is your new currency: spend it wisely
Great customer service begins with creative problem solving

Conflict resolution
Getting interpersonal: recognizing and resolving conflict
Dealing with difficult workplace relationships
Getting interpersonal: building relationships

Job Interviewing Skills
How to identify and communicate your skills during an interview
Job interviewing with a disability: strategies for success

Resume Writing Skills
Resume examples for every career
Functional resume example and writing tips
Tips for writing an exceptional resume
8 tips for writing a resume that will stand out from the crowd
Building a strong work ethic
Minding your manners: a guide to business etiquette
Be assertive and build self-confidence
Now hiring smiling faces
Making your dreams a reality
Forging your new career path: tips for new professionals
Boost your everyday effectiveness
Master the art of self-confidence

Latest

Control Panel Builder / Southport / £9.00 - £11.00 per hour

INCINER8 are a globally respected manufacturing organisation offering a range of Incinerators for all applications in the waste management industry, our products are specifically designed with clean air incineration at the forefront of our product development for Medical, Animal by product and General Municipal waste streams.
Warehouse Operative / Southport / £8.91 - £9.50ph

INCINER8 are a globally respected manufacturing organisation offering a range of Incinerators for all applications in the waste management industry, our products are specifically designed with clean air incineration at the forefront of our product development for Medical, Animal by product and General Municipal waste streams.
Security Operatives / Colchester, Clacton, Ipswich and South East / £12.00 per hour

Aurora Group Services is a family run security firm with contracts in the contracts across the Southeast . The owner and management come from a military background and are signatories to the Armed Forces Covenant.
Event Crew Member / Isle of Man / £500-600 per week DOE

We are a motorsport glamping event company that established back in 2009 and since our early days, we have served tens of thousands of global customers, who choose to come and have the best experience and stays with us.

Wellbeing Support Services

We have created a list of charities and organisations that can provide mental health and wellbeing support. If you are struggling please reach out to any of the support services below.
Make a Successful Military Career Transition

Regardless the length of your service in the military, making the transition to civilian life can be daunting. Finding a new career and beginning a new career search is a major undertaking for anyone, but it's especially challenging for someone who has spent years serving in the military.
Preparing for an Interview

An interview is your opportunity to demonstrate your qualifications for a role, your interest in the company and your personality. Being prepared for an interview can help you feel calm and confident on the day and ensure you can answer the questions you'll likely be asked. There are many steps you can take to prepare for any interview. In this article, we provide several ways in which you can set yourself up for success in your next interview.
Increase Your Chances of Getting a Job

Landing a job is not that easy, especially in today’s challenging and competitive business environment. Many applicants may not be able to find a job even after months of searching.
The Berkshire Veteran Employment Programme

Some veterans find adapting to civilian life difficult, this is made even more of a challenge for those who face physical, mental or social disadvantages because of their experiences in the UK armed services.
Sell yourself through LinkedIn

LinkedIn is not just a massive job portal, containing more than 10 million active jobs and where around 94% of the recruiters go to fill job positions – it’s also a networking and marketing tool for job seekers and hiring managers.
Sell yourself through LinkedIn

LinkedIn is not just a massive job portal, containing more than 10 million active jobs and where around 94% of the recruiters go to fill job positions – it’s also a networking and marketing tool for job seekers and hiring managers.
Finding a job after the military...

Some helpful tips to help you in your new career search
Support for Service Leavers & Veterans
COVID-19 Useful Information

The coronavirus pandemic is set to fundamentally change the way we live our lives. It's an anxious and upsetting time, and while the primary concern is health, our financial wellbeing is also important. Many are worrying about losing their jobs, paying their mortgages and how sick pay and benefits will work. To help, we're working flat out to answer your questions on these issues and much more.

Job Board

Hire a Hero Job Board offers various roles across the UK from businesses and companies looking for the skills and experience from ex-military.
Our Team
What We Do
Careers with EG Group / Various Locations / £Salary+Benefits

EG Group have teamed up with Hire a Hero to help Service Leavers and Veterans find meaningful, sustainable employment within the EG Group. From Customer Service, Supervisors, and Field Operation roles, the EG group has a vacancy to suit everyone.
Gerry Hill - CEO
Become a Career Coach

Hire a Hero Career Coaching Scheme supports all ex-military personnel. From one day to a full service, redundancy, medical or voluntary discharge, we aim to support all ex-military personnel to make the transition from service to civilian life.
Finding a job after the military...

Some helpful tips to help you in your new career search
Career Coaching

Could you benefit from the support of a one-to-one Career Coach? Hire a Hero trained Career Coaches can offer you individualised support.
Advertise with Hire a Hero
Wellbeing Support Services

We have created a list of charities and organisations that can provide mental health and wellbeing support. If you are struggling please reach out to any of the support services below.