Hire a Hero is committed to protecting your privacy. This privacy notice seeks to explain our approach in line with the General Data Protection Regulations.

What sort of data do we collect and retain
Hire a Hero retains Personal information (data) about you to help in the charities services they provide.  By applying for an advertised position or in response to a direct enquiry from you we will retain information including your name, Email address, telephone number.

How is Personal Data used
Information is given freely by yourself when applying for a position or registering an interest with Hire a Hero is only used for the service you have requested.  We will not divulge any information to a prospective employer, Career coach and or other supporting agencies without first obtaining your consent.

How long is Personal Data retained
We will retain your data on our secure database for a period of not more than 7 years.  From time to time we may contact you to confirm your wish to either continue receiving correspondence from the charity or to confirm deletion of your personal information from our database. If we are unsuccessful in contacting you then we will automatically delete your personal information from our database.

Where do we keep your CV
We retain a copy of your CV on our secure database.

We are committed to ensuring that your data is kept secure.  In order to prevent unauthorised disclosure, we have in place suitable electronic and access control mechanisms.

Deletion of data on request
You may contact us at any time to request us to remove personal information about you.

How do I know what information you have retained about me
You may request us to divulge what information we retain about you.  This request should be made in writing.  We will respond by email within 30 days of receiving your written request.  Following your request, we will either delete or make appropriate changes to your data. Please complete the Subject Access Request Form and return to Hire a Hero’s offices.

How do we send you information

Following your request for information, we will email you and attach a document in PDF format which will be written in clear concise and intelligible English.

Contact details

All request should be addressed to:

Mrs J Morgan
Operations Director
Sycamore Suite
Caerleon House
Mamhilad Park Estate

Email – [email protected]

How do we inform you of policy changes

Any policy changes due to revised legislation or business reasons will be published on our web page.

This document was last updated on May 21, 2018

Additional NON-OPTIONAL section required:

Your data may also be available to our website provider to enable us and them to deliver their service to us, carry out analysis and research on demographics, interests and behaviour of our users and supporters to help us gain a better understanding of them to enable us to improve our services. This may include connecting data we receive from you on the website to data available from other sources. Your personally identifiable data will only be used where it is necessary for the analysis required, and where your interests for privacy are not deemed to outweigh their legitimate interests in developing new services for us. In the case of this activity, the following will apply:

  1. Your data will be made available to our website provider
  2. The data that may be available to them include any of the data we collect as described in this privacy policy.
  3. Our website provider will not transfer your data to any other third party or transfer your data outside of the EEA.
  4. They will store your data for a maximum of 7 years.
  5. This processing does not affect your rights as detailed in this privacy policy.